RESPOND · SCHEDULE · DELEGATE · WAIT · ARCHIVE

Do not let every request
become an interruption.

Sort messages and requests by safety, deadline, student impact, and the next handling action.

Triage order

REQUEST & INBOX TRIAGE

Add requests without names or protected information.

HANDLING RULES
• Respond now only when urgency or a required deadline justifies interruption.
• Schedule work that requires focus.
• Delegate only when responsibility and information-sharing rules allow it.
• Move waiting items to a dated follow-up list.
• Archive information-only messages after recording required action.

Do not let every requestbecome an interruption.

Do not let every request
become an interruption.